Member Services

Our practice offers multiple levels of membership detailed below.
Read on for more information on our Exclusive Concierge, Core Concierge, Office Centric Care, and Custom Concierge services.

Our practice offers multiple levels of membership detailed below.
Read on for more information on our Exclusive Concierge, Core Concierge, Office Centric Care, and Custom Concierge services.

Core Concierge

($1,000 per month

or $12,000 per year)

Personalized care you can expect from your primary care doctor in more settings. You’ll have team dedication to your health goals and care coordination.  24 hour access to a member of our practice and, if needed, your personal doctor or a covering doctor of the same service level.

  • Care across multiple settings. We cover traditional office, acute hospitalization, and televisits.
  • Travel coverage. We can cover you via telehealth while you are traveling for business or pleasure in California.
  • Same day visits are always available with your doctor or a covering doctor of the same service level.
  • 24/7/365 availability to our practice and staff.
  • Dedicated concierge patient care coordinator to follow your needs inside and outside of the clinic.
  • Same day access to NCP’s team of specialists, carefully selected to care for you like family.
  • Your personal physician will act as your hospital doctor and advocate at Hoag Memorial Hospital and Orange Coast Memorial Hospital.
  • In house radiology, including x-rays and ultrasound.

Exclusive Concierge

($2,500 per month or $30,000 per year)

This is our flagship offering. Exclusive Concierge offers a highly tailored experience, taking into account much more than your typical social and medical histories. We engage in health and life planning in addition to the core medical services you would otherwise expect from a patient centric team.

  • Full spectrum service; we will see you for all visit types.
  • We cover traditional office, acute hospitalization, televisits, and home visits.
  • Interstate coverage. We can cover you via telehealth while you are traveling for business or pleasure. When out of state hospitalization is required, we remain available to coordinate care with the out of state team.
  • Same day visits are always available with your doctor or a covering doctor of the same service level.
  • 24/7/365 availability to our practice and staff.
  • Dedicated concierge patient care coordinator to follow your needs inside and outside of the clinic.
  • Same day access to NCP’s team of specialists, carefully selected to care for you like family.
  • Very limited panel size to ensure exclusivity of access and personalized attention.
  • Only selected physicians qualify to provide this level of service.
  • Care team selected to understand how your health affects other aspects of your life, including your business.
  • Your personal physician will act as your hospital doctor and advocate at Hoag Memorial Hospital and Orange Coast Memorial Hospital.
  • Nursing visits in the office or at home.
  • Private lab access.
  • In house radiology, including x-rays and ultrasound.
  • Unlimited wellness services for no additional service charges, such as IV Hydration.

Office Centric Care

($425 per month

or $5,100 per year)

Our Office Centric Care service provides just the basics of concierge medicine. This membership level is perfect for patients looking forward to personable and unrushed office visits and easy, quick correspondence with their physician and our team in between visits.

  • Adult medicine only, 18 years or older.
  • Primary Care/Outpatient Office Service.
  • As frequent as monthly office visits, if needed.
  • Same day sick and sudden illness visits available with your doctor or a covering doctor, Monday – Friday.
  • Telemedicine available Monday – Friday during normal business hours and on “urgent care” after hours until 9PM and weekends.
  • Patient care coordinator who keeps track of your needs.
  • Access to NCP’s team of specialists.
  • Tailored medication management programs.
  • Close coordination with hospital doctors and specialists when you require hospital care.
  • Our own private hospitalist group covers you at select hospitals.
  • Response times to emails, calls, and texts within 1 business day.

Exclusive Concierge

($2,500 per month or $30,000 per year)

This is our flagship offering. Exclusive Concierge offers a highly tailored experience, taking into account much more than your typical social and medical histories. We engage in health and life planning in addition to the core medical services you would otherwise expect from a patient centric team.

  • Full spectrum service; we will see you for all visit types.
  • We cover traditional office, acute hospitalization, televisits, and home visits.
  • Interstate coverage. We can cover you via telehealth while you are traveling for business or pleasure. When out of state hospitalization is required, we remain available to coordinate care with the out of state team.
  • Same day visits are always available with your doctor or a covering doctor of the same service level.
  • 24/7/365 availability to our practice and staff.
  • Dedicated concierge patient care coordinator to follow your needs inside and outside of the clinic.
  • Same day access to NCP’s team of specialists, carefully selected to care for you like family.
  • Very limited panel size to ensure exclusivity of access and personalized attention.
  • Only selected physicians qualify to provide this level of service.
  • Care team selected to understand how your health affects other aspects of your life, including your business.
  • Your personal physician will act as your hospital doctor and advocate at Hoag Memorial Hospital and Orange Coast Memorial Hospital.
  • Nursing visits in the office or at home.
  • Private lab access.
  • In house radiology, including x-rays and ultrasound.
  • Unlimited wellness services for no additional service charges, such as IV Hydration.

Core Concierge

($1,000 per month

or $12,000 per year)

Personalized care you can expect from your primary care doctor in more settings. You’ll have team dedication to your health goals and care coordination.  24 hour access to a member of our practice and, if needed, your personal doctor or a covering doctor of the same service level.

  • Care across multiple settings. We cover traditional office, acute hospitalization, and televisits.
  • Travel coverage. We can cover you via telehealth while you are traveling for business or pleasure in California.
  • Same day visits are always available with your doctor or a covering doctor of the same service level.
  • 24/7/365 availability to our practice and staff.
  • Dedicated concierge patient care coordinator to follow your needs inside and outside of the clinic.
  • Same day access to NCP’s team of specialists, carefully selected to care for you like family.
  • Your personal physician will act as your hospital doctor and advocate at Hoag Memorial Hospital and Orange Coast Memorial Hospital.
  • In house radiology, including x-rays and ultrasound.

Office Centric Care

($425 per month

or $5,100 per year)

Our Office Centric Care service provides just the basics of concierge medicine. This membership level is perfect for patients looking forward to personable and unrushed office visits and easy, quick correspondence with their physician and our team in between visits.

  • Adult medicine only, 18 years or older.
  • Primary Care/Outpatient Office Service.
  • As frequent as monthly office visits, if needed.
  • Same day sick and sudden illness visits available with your doctor or a covering doctor, Monday – Friday.
  • Telemedicine available Monday – Friday during normal business hours and on “urgent care” after hours until 9PM and weekends.
  • Patient care coordinator who keeps track of your needs.
  • Access to NCP’s team of specialists.
  • Tailored medication management programs.
  • Close coordination with hospital doctors and specialists when you require hospital care.
  • Our own private hospitalist group covers you at select hospitals.
  • Response times to emails, calls, and texts within 1 business day.

Custom Concierge

(Rates finalized during evaluation)

Our new Custom Concierge allows for you and your family to tailor your care specifically to your needs. This level is designed for our patients who desire an even more tailored experience than even our Exclusive Level, and is ideal for those who have very unique medical needs. You can expect any of the features from our Exclusive Level in addition to features you may want to personally add.

  • Total customization of your concierge care.
  • Requires a face-to-face meeting and a thorough evaluation by two of our senior physicians prior to enrollment.
  • Pricing will be discussed as part of the evaluation process.

Concierge Physicians are carefully screened and specially trained to deliver a complete and elevated level of care. All of our concierge subscriptions have limited panel size to ensure ease of access and personalized attention.